Privacy Policy

Moonlit Crow LLC (“we,” “our,” or “us”) operates the website and online booking platform hosted via GoDaddy. We are deeply committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, purchase physical or digital goods, register for classes, or book virtual or in-person spiritual services. This policy is explicitly drafted to comply with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA), and all relevant California data protection statutes.

By using our website, purchasing our products, or booking our services, you explicitly consent to the data practices described in this Privacy Policy.

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). We collect this information in two ways: directly from your inputs and automatically through your engagement with our website.1.1 Information You Provide Voluntarily

• Identifiers and Contact Details: Your first and last name, email address, physical shipping address, billing address, and telephone number. This data is collected when you fill out checkout forms, book a service, or sign up for newsletters.
• Commercial Information: Records of physical products purchased, digital goods downloaded, appointments scheduled, services rendered, and transactional histories.
• Intake and Consultation Data: Spiritual, personal, or sensory details you choose to share with us via scheduling forms or digital intake questionnaires prior to virtual readings or in-person services.

1.2 Information Collected Automatically

• Internet and Device Activity: Your IP address, browser type, operating system, device identifiers, browsing history, domain server details, and analytics concerning how you interact with our GoDaddy interface.
• Cookies and Tracking: We utilize standard cookies and tracking web beacons to optimize checkout speeds, remember cart contents, and monitor website traffic trends. You can adjust your browser settings to refuse cookies, though doing so may disrupt your checkout or booking process.

Moonlit Crow LLC utilizes your personal information strictly for legitimate business and transactional operations, including:

• Fulfilling Orders: Processing payments, generating invoices, calculations of applicable sales tax (including local Clovis district rates), and shipping physical goods.
• Managing Appointments: Confirming scheduled sessions, transmitting virtual video links, and coordinating calendar dates.
• Client Communications: Responding to customer service inquiries, addressing billing issues, and sending electronic newsletters or marketing materials (provided you have opted-in).
• Legal Compliance: Defending against fraudulent chargebacks, enforcing our Terms of Service, maintaining municipal business records, and complying with applicable California state regulations.

Moonlit Crow LLC does not sell, rent, lease, trade, or distribute your personal information to third parties for commercial gain or marketing purposes.We disclose your information to trusted third-party service providers strictly to perform operational functions on our behalf. These third parties are legally bound to protect your data and are prohibited from using it for any other purpose:

• E-Commerce Platforms & Hosting: GoDaddy, which hosts our digital store interface and infrastructure.
• Payment Processors: Secure, PCI-compliant merchant gates (such as Stripe, Square, or PayPal) that handle financial numbers directly. Moonlit Crow LLC never stores or sees your raw credit card numbers or banking passwords.
• Fulfillment and Shipping: Third-party transit carriers (such as USPS, UPS, or FedEx) who receive your name and shipping address to execute physical delivery.
• Legal Mandates: We will disclose information if required to do so by federal, state, or Fresno County law, or in the good-faith belief that such action is necessary to comply with a judicial proceeding, court order, or formal audit.

Under California consumer protection statutes, California residents possess specific rights regarding their personal information.

• Right to Know and Access: You have the right to request a disclosure of the specific categories and pieces of personal information Moonlit Crow LLC has collected about you over the past 12 months.
• Right to Deletion: You have the right to request that we delete personal information collected from you, subject to certain legal exceptions (such as retaining records to fulfill outstanding orders, handle valid tax audits, or defend against chargebacks).
• Right to Opt-Out of Sale or Sharing: Because Moonlit Crow LLC does not sell or share your data with third-party advertisers, we are naturally compliant with this statute.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower tier of service if you choose to exercise any of your California privacy rights.
• Exercising Your Rights: To submit an access or deletion request, contact us directly at our official business email address. We are legally required to verify your identity before processing any data requests.

• Security Measures: We rely on GoDaddy's advanced encryption frameworks, Secure Sockets Layer (SSL) protocols, and firewalls to secure your transactions and transmissions. While we implement industry-standard practices, no internet transmission is 100% secure. You acknowledge that you provide your details at your own risk.
• Data Retention: We retain your personal identifiers and transaction histories only as long as necessary to fulfill the operational business goals outlined in Section 2, or to satisfy legal, internal accounting, and mandatory state tax recording requirements.

• Security Measures: We rely on GoDaddy's advanced encryption frameworks, Secure Sockets Layer (SSL) protocols, and firewalls to secure your transactions and transmissions. While we implement industry-standard practices, no internet transmission is 100% secure. You acknowledge that you provide your details at your own risk.
• Data Retention: We retain your personal identifiers and transaction histories only as long as necessary to fulfill the operational business goals outlined in Section 2, or to satisfy legal, internal accounting, and mandatory state tax recording requirements.

Consistent with Section 3 of our Terms of Service, all divination, mentorship, and classes offered by Moonlit Crow LLC are strictly reserved for adults 18 years of age and older. We do not knowingly collect or maintain personal information from individuals under the age of 18. If we discover that an individual under 18 has submitted information to us, it will be scrubbed from our systems immediately.

Moonlit Crow LLC reserves the right to modify or amend this Privacy Policy at any time to reflect operational, technological, or state regulatory adjustments. When changes are published, the "Effective Date" at the top of this policy page will update accordingly. We recommend reviewing this document periodically to stay informed about how we safeguard your information.

For questions, clarifications, or requests regarding this Privacy Policy or your data, please contact us exclusively at:

Moonlit Crow LLC
Official Business Email: